You can order goods personally in IGM stores, via phone, e-mail, or through our online store igmtools.com.
You can also order goods from our authorized dealers in person or in the form which the vendor provides. In that case, the sale is subject to the dealer's terms and conditions, including the price.
Online store order
If you are a registered customer, log in by clicking "Log in" in the upper right corner. After logging in, you will be able to see Your purchase prices. Add the selected items into your shopping cart and select the method of payment and delivery in the next step. You can add or change the shipping address in the next step. In the last step, you will see the sum up of your order, which you can submit by clicking "Order".
If it is the first time you are purchasing goods from us, you will be asked to register and submit your contact details after adding goods to the shopping cart or you can register by clicking "Register" in the upper right corner. If you're purchasing the items as a company, please enter your company details.
Order via phone
You can also order goods by phone. Our sales assistants will ask you for contact details and will guide you through the process of placing an order into our system. If you are not a registered customer, the assistants will register you during the call.
Order via e-mail
Place an order by sending an e-mail to sales@igmtools.com. When ordering, please provide your contact details, if you are purchasing the goods as a company, please provide your Business and Tax ID. Also, inform us of the type of goods, preferably the codes of the products and their quantity.
After placing the order in one of the offered ways, you will receive an order confirmation at the e-mail address provided during registration.
Personally in IGM Stores
You can also place an order personally in our stores. Here, you can inspect the goods yourself and complete the purchase, if the goods are available.
Shop for the discount prices of club members
Our longterm and registered customers who regularly purchase our products are rewarded with discounts and other benefits. For more information, contact our sales department.
As a registered customer, you are rewarded with your own personal discount so you can order via online store, phone, e-mail or personally without worries for your discounted price. Your purchase prices will be visible after loggin into your account.